Customer service
Worldwide at your side: our customer service ensures reliable and efficient production with rapid support and direct access to our specialists.
Support – fast and global assistance
Whether you have questions, need process optimisation, or are faced with an unexpected malfunction, our high-performance helpdesk provides direct support by telephone, email, or via a secure remote connection to the stamping press—ensuring that any interruptions are resolved quickly and efficiently.
If on-site support is required, experienced BRUDERER service technicians are available worldwide. You benefit from the combined expertise of specialists within our extensive global service network. This minimises downtime and ensures exceptionally high machine availability.
Your enquiry is automatically forwarded to the responsible service representative in your country.
Spare parts – availability without compromise
The high availability of spare parts for BRUDERER automatic stamping presses ensures the fast and reliable worldwide supply of original parts. This guarantees maximum machine availability, consistently high performance and long-term investment security.
Thanks to BRUDERER’s high level of in-house manufacturing, components can be produced internally at short notice whenever required. This ensures the highest quality and precision fit while sustainably strengthening supply reliability for our customers.
Retrofit – sustainable value retention instead of new investment
Through retrofits and overhauls, we extend the service life of existing equipment and provide an economically attractive alternative to new investments. Used BRUDERER high-performance automatic stamping presses are completely refurbished and upgraded to the latest technical standards – mechanically, electrically and in terms of the control system.
A retrofitted automatic stamping press equipped with original parts fulfils all applicable safety standards and achieves the precision and performance of a modern automatic stamping press – at significantly lower investment costs. At the same time, the CO₂ footprint is considerably lower compared to a new machine.
Service and training – prevention instead of downtime
Regular inspections, maintenance and individually tailored service agreements prevent unplanned downtime and ensure the long-term performance of your BRUDERER automatic stamping presses.
A newly developed modular training concept provides targeted support for customers in their daily operations. Whether machine operation, maintenance or process optimisation – practical training courses provide the expertise required to operate machines efficiently, safely and economically.